AI-Enhanced Call Centers
India's Next Frontier

Leading Hub for Digital Business Services, Back-Office Operations, and Transformational Solutions

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What We Do

Every day, we collaborate with brands to address current challenges while preparing for future opportunities through our comprehensive and innovative digital service offerings. With a global reach and deep local expertise, we empower our team members to lead the industry, fostering a culture of creativity and inspiration. This approach allows us to expand our footprint across the globe. When your customers seek solutions, you can trust our dedicated team to provide steadfast support at every turn. Helping others isn’t just what we do—it’s at the heart of everything we do.

Stefto in India is your partner across...

Our Solutions

Customer Management

Through our smart blend of people, process and technologies, we imagine, design and deliver outstanding customer experiences.

Digital Solutions

We help you engage in conversation with your customers through digital channels and introduce effective Data-Driven marketing models.

Process Management

We streamline your processes, reduce and remove the burden of repetitive tasks, allowing your team to be more focused and increase productivity.

Organization Overview

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Offices

Talent S!

At Stefto talent makes the difference

We firmly believe in the value of people, key to directing the company’s operations. Trust in our teams, committed to professional development. Find out how to be part of our team.

Our commitment: the improvement of the society

We strive to generate a positive impact on each of the people who work at Stefto, as well as on the rest of society, developing our activities in a sustainable manner and always committed to the environment.

In The News

Why are we the best Because we listen to our customers wholeheartedly. 1

Stefto New Focus On India Would Create More Job Opportunities

Dharmendra Kalra, the Chief Executive Officer for Stefto in India, shares his insights into Stefto’s expansion plans in..

Case Study 2

Customer experience firm Stefto to hire 2000 people in 2024, to expand base in India

We are on course of that journey of having 5 thousand people by 2025, says Dharmendra Kalra, CEO India, Stefto..

empowerment

Optimising Digital Innovation through Intelligent Business Services

Digital transformation is now crucial for businesses aiming to stay competitive and relevant in today’s landscape. Big and small..

Our Media Cover

Testimonials From Employees

pawan
Pawan Chauhan

Good management, good work atmosphere, and attractive monthly incentives as per your performance. Stefto knows its employees and their needs and how to keep them enthusiastic at work.

krishna
Krishna

I Believe Stefto is the best for a newcomer, will get to learn more about the product and language, good environment to work in, and all the TL and HR are helpful to us.​

raghav
Raghav

Experience completely depends on the team you are working with. Good projects with a lot to learn, Multiple free training and certification are available for employees, with good benefits.​

faruti
ALAYA

Experience completely depends on the team you are working with. Good projects with a lot to learn, multiple free trainings and certifications are available for employees, with good benefits.​

The Platform Trusted by Over 50+ Brands

Gain Competitive Advantage & Get Ready to Thrive in a Fully Digital World

About Stefto

Today’s financial service companies have to deal with a rapidly changing disrupted market. The financial world is evolving quickly with new technology and customer demands and expectations are incredibly high. Financial service companies have to face several obstacles, including compliance, cost and customer retention. Stefto provides cutting-edge industry-focussed knowledge processing services to not only help you survive but thrive exceptionally. We blend state-of-the-art digital solutions with human expertise to drive impactful business outcomes.

Digitalization, when implemented expertly, is your biggest asset to drive productivity and unprecedented business growth.

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 At Stefto, we help your business connect with your customers more effectively and efficiently. By augmenting cutting-edge technology with human intelligence, we deliver business outcomes that make you a leader in your domain.

With 16 years of experience in the industry, Stefto is an industry leader in knowledge process outsourcing for top financial institutions in India and across the world. Our high customer satisfaction, client retention and repetition rates testify to the impeccable trust our clients’ place in us. We proudly state that we are your trusted partners in delivering the best outcomes in a fully digitalized world with financial industry-focussed knowledge processing services.

What our client say about Stefto

Testimonials From Clients

MRS SUMONA (AGENCY MANAGER) - CITI BANK

Stefto knows how to run any project aggressively for Banks/NBFCs needs and really understands the process delivery in terms of debt collection and recovery. They are also very helpful with competitive intelligence along with technology.

MR. VINEET KAKKAR (ZONAL HEAD) - SBIC

It has been a great experience and continuous journey with the Stefto Team. The organisation has strong leadership in delivery and managing the businesses very effectively. What sets them apart is their vested interest in understanding the nuances of the business and the culture of the organization.

AJAY YADAV (Vice President) - Zestmoney

Stefto has been instrumental in building the business at ZEST right from any stage of its growth and into any vertical. Their understanding of our product has helped us in achieving the goals with technical logics. They have also helped us in late stage collections and continue to partner of preference with us as we scale up.

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Stay tuned for industry insights, debt collection strategies, and BPO calling innovations. Explore the latest in credit refinement services, ensuring a path to financial freedom. Join us on this journey