About us

Incorporated in August 2006, Stefto has been a leading provider of knowledge process outsourcing (KPO) services to banks and financial institutions for over 17 years. Currently Operating in Gurugram, Delhi, Noida & Pune

We are committed to helping our clients grow their business by providing world-class, cost-efficient services with excellent quality of work. Our tech-driven approach, combined with AI-enabled services, ensures consistent performance that goes beyond client expectations

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Gurugram 1

Services Offered

We offer a comprehensive range of services designed to enhance customer engagement, drive sales, and optimize business operations. Our expertise includes:

  • Specialty Help Desk for efficient customer support.
  • Inbound Sales & Upsell/Cross-sell to maximize revenue.
  • Retention and Recovery Services to strengthen customer relationships.
  • Collections and Direct Sales for improved financial performance.
  • Lead Generation and Onboarding to accelerate business growth.
  • Health Check & Retention Calling to ensure customer satisfaction.
  • Persistency & Reconciliation for operational accuracy.
  • Book Entry, Survey Form Entry, and Subscription Management for seamless data processing.

Our solutions are designed to deliver excellence through AI-driven insights, technology-led processes, and a customer-centric approach.

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Our Partner

Technology

AICapture 1

Queue Management

Speech Analytics

Lead Prioritization

A.I. Led Quality Audit

TechCapture 1

Omnichannel

Dialer

Calling App

Training & Performance

ASSCapture

9 Languages

4 Cities

Office & Remote

Management Team

Credit management industry experts in Stefto team

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Rajnish Datta

Director

30+ Years of experience in banking operations & HR

1517741027523

Parvesh Paul Sood

Director

30+ Years of experience in banking operations

Why are we the best Because we listen to our customers wholeheartedly. 1

Dharmendra Kalra

CEO

25+ Years of experience in banking operations